Make sure the privacy shutter is not covering the lens before use.ĥ. If the issue is still not solved, test your video bar using your computer’s preinstalled applications, such as FaceTime (Mac) or Camera App (Windows). Unplug your video bar, then plug it back in. If the issue persists, please try the following: Make sure that CamEngine (or Teams, Zoom, etc.) is checked on the right. Find the app you want to use and ensure that ON is selected.ĥ.
Here you’ll find a list of all apps (e.g, Teams, Zoom) with the option to access your video bar.Ĥ. Under “App Permissions”, click “Camera.”ģ. Some programs, such as Discord, Microsoft Teams, and Zoom, hidden in the taskbar when closed, so make sure you have fully exited.Ĭheck if the video bar is enabled for using on your computer.Ģ. Check if any other programs are running and set to your video bar. Next, you'll want to follow these steps to complete the installation process: Select Download to start the download. Get started by clicking this link or go ahead and enter into your browser. The video bar can only be accessed by one program at a time. First, you'll want to download Zoom on your Mac. 1. Check if your video bar is being used by another application.
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